Support & FAQ — Corevia Technologies

Question 1

How do I create a Corevia account?

Accepted Answer

Each Corevia platform has its own sign-up flow. Visit the platform you're interested in (e.g., LUMO, Careerify, RedlineIQ) and click "Get Started" or "Sign Up." You'll be guided through account creation with your email address. A single Corevia account can be used across multiple platforms.

Question 2

How do I reset my password?

Accepted Answer

On the login page of any Corevia platform, click "Forgot Password." Enter your registered email address and we'll send you a secure reset link. The link expires after 24 hours. If you don't receive the email, check your spam folder or contact support.

Question 3

Can I use one account across multiple Corevia platforms?

Accepted Answer

Yes. Your Corevia account credentials work across all platforms in the ecosystem. Your profile, preferences, and subscription status are linked to your account and accessible wherever you log in.

Question 4

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time from your account settings under "Billing & Subscription." Your access will continue until the end of your current billing period. We don't charge cancellation fees. For assistance, email billing@coreviatechnologies.org.

Question 5

What is LUMO and who is it for?

Accepted Answer

LUMO is Corevia's adaptive learning platform designed for learners of all ages. It uses AI to personalize educational pathways based on individual learning styles, pace, and goals. LUMO is suited for students, educators, and organizations looking to deliver personalized learning experiences.

Question 6

How does RedlineIQ analyze contracts?

Accepted Answer

RedlineIQ uses large language models trained on legal documents to parse contract text, identify non-standard clauses, flag potential risks, and suggest negotiation points. You upload a contract (PDF or DOCX), and the AI returns a structured analysis within seconds. All outputs are labeled as AI-assisted and should be reviewed by a qualified attorney for high-stakes decisions.

Question 7

Is Churchly suitable for small congregations?

Accepted Answer

Absolutely. Churchly is designed to scale from small independent churches to large multi-campus ministries. The platform's modular structure means you only use the tools you need — member management, giving, event scheduling, or sermon archives — without paying for features you don't.

Question 8

What does Analyra AI test, exactly?

Accepted Answer

Analyra AI deploys AI agents that simulate real user behavior across your web application. It tests critical user flows — sign-up, checkout, form submissions, navigation — both on staging before launch and in production after. It catches broken flows, UI regressions, and performance issues before your users do.

Question 9

Where can I find API documentation?

Accepted Answer

Full API documentation is available at our Developer Docs page. It covers authentication, all available endpoints, request/response formats, webhooks, SDKs, rate limits, and error codes. If you need a specific integration guide, contact our developer support team.

Question 10

What are the API rate limits?

Accepted Answer

Rate limits vary by plan. Free tier: 100 requests/minute. Growth tier: 1,000 requests/minute. Enterprise: custom limits. All responses include X-RateLimit-Remaining and X-RateLimit-Reset headers so you can manage your usage programmatically. See the Docs for full details.

Question 11

Do you offer a sandbox environment for testing?

Accepted Answer

Yes. All API integrations have access to a sandbox environment with test credentials. Sandbox requests are free, don't affect production data, and return realistic mock responses. See the Developer Docs for sandbox base URLs and test API keys.

Question 12

Does Corevia sell my personal data?

Accepted Answer

No. Corevia Technologies does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our services. See our Privacy Policy for full details.

Question 13

How do I request deletion of my data?

Accepted Answer

You can request deletion of your personal data by emailing privacy@coreviatechnologies.org with the subject line "Data Deletion Request." Include your registered email address. We will process your request within 30 days and confirm deletion. Note that some data may be retained where required by law.

Question 14

Is my data stored in the United States?

Accepted Answer

Yes. All Corevia platform data is stored on servers located in the United States. We use reputable U.S.-based cloud infrastructure providers with SOC 2 Type II certifications. We do not transfer personal data outside the U.S. without appropriate safeguards.

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